Address Problems
Virtual offices, coworking desks, PO boxes, or a residential address shown publicly for a service-area business.
A suspended profile disappears from Google Maps and search overnight, taking your calls with it. We find the actual policy violation, correct it properly and file an appeal with the evidence Google needs — instead of resubmitting the same form and hoping.
Send your details — we will review your Google Business Profile and reply within one working day.
A soft suspension means your listing is still visible but you have lost management access and the verification badge. A hard suspension means the listing is gone from Maps and search entirely. The fix is different for each, and treating a hard suspension like a soft one is why most self-filed appeals fail.
Google almost never tells you what the violation was. Finding it is detective work: reviewing the address history, the business name, category changes, recent edits, the website, and whether a competitor filed a redressal complaint. We do that first, before touching the appeal form.
Virtual offices, coworking desks, PO boxes, or a residential address shown publicly for a service-area business.
‘Best Dentist in Delhi — Dr. Sharma Clinic’ is a violation. The name must match your real-world signage.
A category that does not match what the business actually does, often changed to chase rankings.
Several businesses sharing an address without distinct entrances, staff and phone numbers.
Changing name, address and category at once looks like an account takeover and trips automated review.
A rival flags your listing for a real or invented violation and the automated system acts first.
We review the profile, the edit history, your website and your real-world presence to identify the likely violation.
The underlying issue is corrected first. Appealing without fixing the cause gets an instant rejection.
A documented appeal with photographic evidence — signage, premises, utility bills, GST registration where relevant.
We track the case, escalate if needed, and give you a checklist so the profile stays compliant.
Repeated rejected appeals make reinstatement harder. Send us the profile link and we will tell you what is actually wrong — free.
Most cases resolve in 5–14 days from filing a correct appeal. Complex cases — multi-location brands, repeat suspensions, or profiles with several rejected appeals already on record — can take three to four weeks.
Almost always because the underlying violation was never fixed, or because the appeal contained no supporting evidence. Google's reviewers need to see proof that the business exists as described, at the address given.
Reviews are usually restored along with the profile on reinstatement. In rare cases where a listing is deleted rather than suspended, reviews can be lost permanently — which is why acting quickly matters.
Then it should be set up as a service-area business with the address hidden, or listed at an address where you have a dedicated, staffed space with your own signage. We will advise on which applies to you.
Our diagnosis is free. Pricing and what happens in the rare unsuccessful case are agreed in writing before we start work.
Avoid bulk edits, keep the business name exactly as it appears on your signage, keep NAP consistent everywhere, and do not change categories to chase rankings. We hand every client a one-page compliance checklist.